NOVEMBER 5, 2021

Agency Model: Developing Trend in New Car Retailing?

Under the agency model, the franchise dealer no longer is the focal point of a new vehicle sale; instead, the customer places an order directly with the OEM and names a preferred delivery dealer. The price and dealership mark-up or commission is set by the OEM.

Deliver a Personalized Customer Experience and Drive Revenue
Today’s dealers must build stronger, more personalized relationships with their customers to drive more leads and maximize sales revenue. VinSolutions gives you the tools and data-driven insights to deliver a personalized experience to every customer and make better deals. See how VinSolutions can help you form valuable connections with your customers.

Parts, Service Revenue Up in Q3 for Big Dealer Groups

Big publicly traded, franchised dealer groups say customers are getting service work done that was put off due to the coronavirus pandemic.

Digital Retailing: The Key to Customer Satisfaction and Profitable Sales
Today, two out of three car shoppers want to complete more of the process online compared to their last purchase. Digital retailing platforms like Accelerate My Deal empower you to offer personalized paths to purchase that earn you more profit.

Why Dealers Need to Pay Attention to Claims Yield

The higher your claims yield percentage is, the more revenue from service claims goes directly to your bottom line. How much more? This metric can significantly impact profitability.

Turning Crisis Into Retail Opportunity
We have seen a serious shift in business and customer behavior over the last 18 months. As industry standards continue to be reformed, dealers must actively adapt their strategies to stay competitive. Watch this new WardsAuto fastchat with Doug Timmerman, Ally's President of Dealer Financial Services, to learn about the key lessons and opportunities that have emerged throughout pandemic.

Cadillac on Pace to Set Global Sales Record in 2021

Cadillac’s global sales are up 18% this year over same-period 2020 and are on pace for the brand’s best sales year in its 119-year history, the brand’s global chief says. But U.S. Cadillac sales are down significantly from the brand’s heyday.

Oct. U.S. Light-Vehicle Inventory Rises 4.6% from Sept.; First Gain in 8 Months

For Wards Intelligence Subscribers
Sequential increases in sales and inventory in October, as well as expected gains in production, could be concrete signs the U.S. market is ready to resume steady growth back to pre-Covid levels.

Advertisement

Advertisement

Advertisement

Advertisement

Advertisement