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CIO First Look

February 03, 2021

Digital CX: The key to thriving through the pandemic

IT leaders have undertaken a variety of digital initiatives to improve customer experience (CX) throughout the pandemic. Here CIOs discuss their efforts to bolster their corporate brands. Read more ▶

Image: How technology creates an ecosystem of learning at Walden University

How technology creates an ecosystem of learning at Walden University

Walden CIO Karthik Venkatesh discusses how the university is leveraging SaaS, RPA, AI, and more to maximize student success.

Top 7 ERP trends for 2021

Cloud, AI and mobility take hold, as enterprises seek improved integration, democratization of application development and a greater emphasis on customer experience.

The evolution of cloud security: Where it's headed and tips to plan

Liberty Mutual’s Cybersecurity and Cloud Specialist Don Richard, IDC’s Program VP for Cybersecurity Products Frank Dickson, and IDG’s Editor-in-Chief of Enterprise Eric Knorr are all experts on cloud security. They discuss the nexus of how cloud security has shifted over the last five to seven years, what it looks like today, and how to prepare your organization for success in a cloud security future.

Image: What is a chief analytics officer? The exec who turns data into decisions

What is a chief analytics officer? The exec who turns data into decisions

A chief analytics officer leads an organization’s data analytics strategy, driving data-related business changes in an effort to transform your company into a more analytics-driven one.

10 IT budgeting mistakes to avoid

Cost savings remains a huge area of focus for IT leaders, who have a ways to go before they master the complex task of building a great IT budget.

‘Rise with SAP’: SAP bets on migrating your ERP to its cloud

Christian Klein says SAP’s new business transformation as a service offering will reduce TCO. Users groups are skeptical given sketchy details.

CarMax’s product-based approach to IT pays off

CIO Shamim Mohammad years ago laid the groundwork for fast-tracking an omnichannel sales platform despite the pandemic, by embracing cross-functional product teams.

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