Driven by competition and a need to expand away from malls, beauty retailer Sephora continues to play aggressively. It will add 100 stores within 2020, after high-profile openings in New York and Los Angeles. Long known for its omnichannel expertise, the company expects mobile apps to be the glue between its online and offline businesses. What’s it mean for the besieged world of brick-and-mortar?   Read More...

Chipotle Mexican Grill saw a growth tear in Q4 powered by tech, with digital sales rising 78.3 percent and accounting for 19.6 percent of sales for the quarter. The quick-service chain’s rewards program currently has over 8.5 million enrolled members as the brand pilots new store formats, including one with a walk-up window. We’ve got details.  Read More...

Retail Transformations With Digital Innovations

Retailers that sell through eCommerce have been steadily removing payment frictions from their online checkout processes for the past year, while digital innovators have been tackling food waste with mobile apps. Here’s a snapshot of some of the innovations that merchants can rely on to convert browsers to buyers or surplus food to purchases. Read More...