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CIO First Look

June 16, 2021

Summer 2021: Hybrid work hurdles

Welcome to the Summer 2021 digital issue of CIO. In these pages, you'll learn how CIOs are turning COVID quick fixes into lasting business value, what it takes to build a high-performance IT culture, and what to do when trust between business and IT has broken down. Our cover story takes a deep dive into how CIOs are preparing for a hybrid work future, drawing on the past year’s efforts under the pandemic as a guide for formulating how IT can best support what’s ahead. Read more ▶

Image: Out in IT: A work-in-progress for the LGBTQ+ community

Out in IT: A work-in-progress for the LGBTQ+ community

LGBTQ+ IT professionals share their experiences navigating careers in an industry that hasn’t always been welcoming and still has a long way to go.

What is a CMDB? A data warehouse for your IT environment

A crucial part of the ITIL framework, a configuration management database enables an organization to manage, control, configure, and identify assets across the organization.

How Envision Healthcare creates a culture of business resilience

Embracing a multi-disciplinary approach to planning, an enhanced emphasis on people and processes and plenty of training are critical components of Envision Healthcare's business resilience playbook. Join us as their CIO describes what business resilience means to their organization, how they create it, and why it's important for their ongoing business operations and evolution.

Image: Cloud or bust: IT leaders go all in on cloud computing

Cloud or bust: IT leaders go all in on cloud computing

A growing number of CIOs are committing most if not all of IT to the cloud to improve security, flexibility, and agility — and to free up teams to focus on innovation and enhancing IT services.

Estée Lauder proves the business value of augmented reality

The beauty company is well positioned for retail post-COVID thanks to an AR platform that lets consumers virtually ‘try on’ makeup and other products.

Mars sweetens supply chain with digital twin

The confectionery, pet care, and food company is partnering with Microsoft to replicate its manufacturing operations digitally, a twinning task designed to optimize its supply chain.

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