Payers have required healthcare providers to obtain prior authorizations for some time. But with the volume and complexity of this practice, patients, providers, and revenue cycle staff recognize that the status quo is unsustainable.
In this era where patients are empowered and providers are burning out, intelligent automation can help keep these important stakeholders satisfied, which prevents them from aligning with competitors.
Patient expectations have skyrocketed, clinicians are as overstretched as ever, and health systems face a growing number of competitive threats.
Digital engagement innovations have helped ease these burdens, as a modern patient intake can improve patient experience, increase capacity, and support touchless workflows.
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