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Featured Blog article
Why the ‘working backwards’ method is key to a superior customer experience
3 days ago

When you think about the reasons you might buy an Apple product, the specific features of a smartphone or iPad might not necessarily come to mind. Similarly, you probably don’t think about all the products you’ve bought when discussing the benefits of using Amazon. 

Instead, you might be more likely to think about the brand as a whole, the over-arching customer service it offers, or even the role it plays in your life. 

Four digital transformation secrets, revealed
3 days ago
The best digital marketing stats we’ve seen this week
3 days ago
Take our GDPR survey and get a free copy of the final report
3 days ago
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Digital Jobs
McDonalds: Digital Operations Manager (London)
EMR: Digital Marketing Manager
Brand Recruitment: Digital Marketing Assistant
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Featured Research
Digital Trends in the Travel and Hospitality Sectors
about 1 month ago

The Digital Trends in the Travel and Hospitality Sectors report, produced by Econsultancy in partnership with Adobe, examines digital trends and evolving customer experience shaping the approach of digital marketers in the travel and hospitality sectors.

Social Quarterly: Q4 2017
28 days ago

The Social Quarterly is a series of presentations by Econsultancy, which curate the latest trends, developments and statistics in social media. The reports focus on distilling the most recent data and trends, aiming to provide a guide to what's happening now in social media and what you should be keeping an eye on.

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Upcoming Training
Online Copywriting -
London, 11 Jan 2018
Content Strategy & Editorial Planning -
London, 12 Jan 2018
Fast Track Digital Transformation -
London, 19 Jan 2018
Creating Superior Customer Experience (CX) -
London, 24 Jan 2018
View all Training
Upcoming Events
Digital Shift Q1 2018 Innovation Webinar -
, 23 Jan 2018
Ecommerce: Trends, Data and Best Practice (APAC time zone) -
, 24 Jan 2018
Digital Outlook 2018 -
Singapore, 29 Jan 2018
SEO: Trends, Data and Best Practice -
, 31 Jan 2018
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The Digital Pulse is Econsultancy's round up of the latest action in the world of marketing and ecommerce.
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