WardsAuto Dealer Edition
 
















DECEMBER 29, 2023



December Sales Volume on Pace to Beat 2022 Numbers

Sales are expected to remain consistent but incentives, interest rates will cut into dealers’ profits, reports J.D. Power.

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Dip in Service Volume Is Warning Shot for Dealers

Dealers must offer first-rate service to restore customers’ trust, reports Cox Automotive.

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Blue Sky Values Stay High

Haig reports 2023 may be the third-most active year ever.

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Auto Consumer Brand Loyalty Making Modest Rebound

Brand loyalty has “been flat for a long time,” says Tom Libby, an S&P analyst.

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AI and the Automotive Dealership Landscape in 2024

In 2024, artificial intelligence stands as the transformative force set to reshape the automotive industry, particularly at automotive dealerships.

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