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A Framework for Safe, Reliable, and Effective Care


The Framework for Safe, Reliable, and Effective Care provides clarity and direction to health care organizations on the key strategic, clinical, and operational components involved in achieving safe and reliable operational excellence — a “system of safety,” not just a collection of stand-alone safety improvement projects.

This whitepaper:
  • Describes the framework's two foundational domains — culture and the learning system — outlining what is involved with each and how they interact
  • Provides definitions and implementation strategies for nine interrelated components: leadership, psychological safety, accountability, teamwork and communication, negotiation, transparency, reliability, improvement and measurement, and continuous learning
  • And more...
Although initially focused on the acute care setting, the framework has evolved to be more broadly applicable in any setting — in acute care, ambulatory care, home care, long-term care, and in the community.
 
 
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