Panera Move Spurs New Look At In-Store Loyalty Programs

Retailing is a copycat business. If it works for one company, we can expect to see something similar from other companies. As Panera Bread rolls out its new in-store loyalty program, other retailers will take note. As they do, the reasons consumers stay loyal to an in-store experience will be under the microscope.  Read More...

San Fran Close To Passing Vacant Retail Site Tax

The vote is technically too close to call, but at this point, it looks like retail landlords in San Francisco will have to pay tax on vacant storefronts. Landlords hate the measure, which is aimed at leveling the playing field for small to medium-sized businesses. It remains to be seen whether it will have an effect on rents.  Read More...

Closing The Expectation-Execution Gap

The expectations for a digitally connected world are high. The execution rate for delivering on those expectations? Frankly, it’s lagging. There is a lot of old tech, old thought and persistent problems acting as headwinds to progress – but despite the barriers, there are also an awful lot of new ideas pushing through and pushing forward.  Read More...