U.S. retail ecommerce holiday sales are expected to grow by 15.5% in 2022. Identifying high-risk buyers without disrupting legitimate customers has never been more important. Businesses need to start preparing for the 2022 holiday rush now, but is your manual review team ready?
Ekata's all new ebook — produced with The Hut Group (operating 100 online stores globally) — lists five essential manual review tips for the 2022 holiday selling season. Learn:
• Limitations of rules-based fraud detection.
• Necessity of fraud training to reduce agent turnover and increase engagement.
• Incentives for manual-review staff, and more.
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