Leverage adverse events into process improvements at your facility |
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| While the goal in healthcare is always to “get it right the first time and every time”, it is equally important to have an effective the process to handle things when things don't go according to plan.
Every facility, whether they recognize it or not, needs the Problem Identification and Resolution Process (PIR) which may be one of the most important processes in a facility.
Why?
It is this process that keeps all the others healthy and safe. If there is a weak occurrence reporting and Problem Identification and Resolution process, it puts all our other processes, as well as your organization, at risk.
Occurrence Reporting: Building a Robust Problem Identification and Resolution Process provides practical techniques to help you better analyze your occurrence reporting process, use your data to gain superior insight into why errors occur at your organization, and make improvements that decrease adverse events and enhance patient care.
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