What is the best way to deal with disruptive behavior? Conduct the initial intervention when medical staff leadership has decided to proceed beyond just providing routine feedback. If you feel that the physician will refute the accusations, come armed with data. If the physician tends to get volatile in these situations and shouts, counter by talking quietly (enforcing the idea that you are not fazed by the physician’s yelling) or respond in a forceful way without shouting to show that you are not intimidated. If the physician threatens to leave and call his or her attorney, it is best to fall back on a mandatory appearance policy, which is a policy that states that in these situations, if a physician leaves before the conclusion of the meeting, he or she will automatically undergo temporary suspension of privileges until the meeting is held to its completion, without an attorney. Download our sample mandatory appearance policy.

Understand the circumstances under which the peer review committee typically recommends external peer review to the medical executive committee (MEC).

HCPro is currently seeking speakers to present at the 2020 Credentialing Resource Center Symposium, to be held April 20-21 in New Orleans. We seek speakers to present on all aspects of credentialing, privileging, and medical staff functions across any healthcare setting. Please click this link to apply: https://app.keysurvey.com/f/1418095/8b5b/

Calling all provider enrollment specialists and professionals—We want to hear from you! Join us for a focus group call on Thursday, August 29 at 1pm ET to discuss the 2020 National Provider Enrollment Forum. Whether you're a past attendee or new to the provider enrollment field, we want to know what you're most interested in learning about, what challenges you're currently facing, and how we can best meet your provider enrollment needs at the 2020 Forum. As a thank you for participating in the focus group, all callers will recieve a complimentary webinar. Email Associate Editor Karla Accorto at kaccorto@hcpro.com for more information or to RSVP.

The AMA is calling for barriers “based on arbitrary thresholds” to be lifted for prescription opioids. The organization says that these barriers, which were put into place in response to the opioid crisis, have hurt many patients receiving medication-assisted treatment (MAT).

CRC members can peruse all of the online articles from the August 2019 issues of CRCJ and MSB—as well as full-color PDFs—here:

• CRCJ
• MSB

To access the relevant full-issue PDF, select "DOWNLOAD FULL ISSUE" at the top of the page.