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Free Webinar: Innovate Your Contact Center with Your CURRENT Platform
Enterprise Connect Webinars - Together with No Jitter

Innovate Your Contact Center with Your EXISTING Platform

Thursday, March 11, 2021 | Time: 2:00 PM ET / 11:00 AM PT
(Duration: 60 Minutes)
Contact center vendors are focusing innovation on their CCaaS offerings, but if you have a premises-based contact center, you still need to keep up with CCaaS-led feature/function innovations.

In this webinar, the industry’s leading contact center analyst will provide a perspective on the pace of large enterprises’ migration to the cloud, and what features/functions are most critical for innovation. She’ll be joined by subject matter experts who will describe how you can bring the latest and most important features over-the-top of your premises system for “innovation without upgrade.”
Sponsored by:
Audiocodes logo
Hosted by:
No Jitter and Enterprise Connect
You will learn:
  • The leading innovations driving the contact center market
  • How you can drive innovation with your existing contact center solution for years to come
  • How to enable WFH agents simply and securely
  • How to add click-to-call, virtual agents, conversational IVRs, agent assistants, and other great features

Presenters

Sheila McGee-Smith
Sheila McGee-Smith
President & Principal Analyst
McGee-Smith Analytics
Sharone Ben-Levi
Sharone Ben-Levi 
Vice President of Business Development
AudioCodes
Eric Krapf
Moderator:
Eric Krapf
GM & Program Co-Chair, Enterprise Connect,
Publisher, No Jitter
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