Fitbit isn’t finding as much success with retail sales of its Versa Lite as the company would have liked, leading to a revenue forecast reduction. But wearables remain a hot retail item – and not only for uses directly related to fitness and health. Which companies are pulling ahead, and how are consumer demands changing?  Read More...

Dunkin’ Expands Digital Innovation And Delivery, Loyalty Focus

Dunkin’ Brands doubled down on digital in the second quarter with the launch of Dunkin' Delivers via Grubhub and Seamless throughout New York City. The company also debuted multi-tender in its app in April, which allows customers to earn points regardless of how they pay, and is rolling out new features such as guest checkout. Here are the piping-hot details. Read More...

Powering The New Digital Normal

In a world where every FI and retailer is trying to build the future of the digitally moderated consumer experience, the challenge is no longer realizing that the time to make some changes is here. Instead, as 2019 heads toward its home stretch, the challenge is knowing which changes to start with.  Read More...