Economic Bumps Dent Shoppers' Buying Power

Dealers should move toward lower-end inventory and prequalification to entice customers, auto-financing experts say.

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EVs Will Keep Dealership Service Departments Busy, Experts Say

Dealerships will need to offer entirely new services unique to EVs, such as emergency roadside charging, home-charging packages sold through the F&I department or insurance quotes specifically for EVs, fixed-operations experts say.

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Five Techniques for Fixing Dealership Phones

The average dealership has a 20% call-failure rate. That’s a crazy number of leads lost.

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Analyst: Is Auto Industry Too Bullish on Electrification?

“The OEMs have placed billions of dollars of bets and have said they’re going to sell 72 million EVs” by 2030, Gary Silberg says. “Most experts say the total is going to be around 30-35 million. Not all these car companies are going to make it. There's no way.”

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Five Electric-Vehicle Design Challenges to Overcome

Design teams need a cost-effective design solution to meet safety, reliability and performance specifications demanded by consumers and the industry. A systematic development approach, known as robust design, has been created to meet these demands.

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