High-performing middle managers are essential to a company's operations, having the power to drive engagement and to keep burnout at bay among the staff. Companies should take advantage of this talent by empowering middle managers with the ability to delegate and by providing developmental opportunities.
Asking a simple question that calls for immediate reflection, keeping tabs on your own feelings and not taking things personally can quickly defuse a tense situation, writes John R. Stoker, president of DialogueWORKS. "Rather than listening and looking for the positive, we usually get caught up in the emotions of the moment and respond in kind or remove ourselves from the interaction," Stoker writes.
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When employees leave David Lenihan's company, they are celebrated and supported, a strategy creates a sense of goodwill among those who have left and those who come after them, Lenihan writes. "It's a slow and patient strategy that creates abundant growth benefits for team members (current and former), prospective hires, and management," writes Lenihan, president of Ponce Health Sciences University and co-founder and CEO of Tiber Health.
Hiring challenges at small businesses continued through May, with 51% of small-business owners reporting open jobs, an increase of four percentage points from April, according to the National Federation of Independent Business. Two-thirds of respondents said they had hired or tried to hire during the month.
Nonfarm payrolls increased by a better-than-expected 390,000 last month, according to the Bureau of Labor Statistics. The unemployment rate remained at 3.6% in May, while average hourly earnings were up 0.3% from April.
A woman born with a rare ear deformity is the new recipient of a 3D-printed ear made from human cells. Cartilage cells were pulled from the woman's other ear and then grown and 3D printed into the shape of an ear.
