| The CMS Restraint Training Requirements Handbook A perfect resource for your staff to reference on the go, the handbook covers everything they need to ensure they have the knowledge to safely use restraint and seclusion and follow all the CMS guidelines. VIEW THis Book |
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| Building a High-Reliability Organization A guide including step-by-step instructions and a practical, straightforward approach to becoming an HRO.
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| Occurrence Reporting: Building a Robust Problem Identification and Resolution Process, Second Edition This resource provides practical techniques to help you better analyze your occurrence reporting process and make improvements that decrease adverse events and enhance patient care.
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| Beyond CAHPS: A Guide for Achieving Patient- and Family-Centered Care
Through this book, healthcare providers can gain the knowledge to construct a top-notch patient experience. VIEW THis Book | | |
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| Beyond Root Cause Analysis: Building an Effective Program This straightforward book is the resource you need to consult before you have to deal with an adverse event. VIEW THis Book | | |
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