This week, CRC Daily covers peer review, OPPE, and FPPE. To have confidence in peer review program data, an oversight body needs a reasonable understanding of how the data were produced. It also needs to know how the data are evaluated and what is done with the results. Explain to the board the four main systems involved in producing and evaluating physician performance data.

Medical staff services and credentialing professionals do business with customers who want to be heard and who require expeditious action and follow-through. Professionals in our field have much to consider in their day-to-day work—regulatory compliance, adherence to medical staff bylaws, credentialing, peer review, database management, committee support, and more. Excellent customer service goes with the territory, but do we really think of it as a key initiative?

Attending the 2017 CRC Symposium? Don’t forget to book your room at the Hyatt Regency Austin by March 14 to get a special hotel rate of $239. Rooms are filling up so book now to guarantee you can stay in the hotel. Call 512-477-1234 to make your room booking and mention you are attending the HCPro CRC Symposium.