This Week in Nursing Drive Patient Satisfaction and Staff Engagement by Creating a Culture of Rounding
Patient rounding has become a top priority for hospitals looking to improve patient loyalty, outcomes, and staff engagement. Consistent, purposeful rounding has proven to deliver outcomes by promoting the quick resolution of patient issues and the ability to drive long-term care improvements.
Download Now Patient and family education is a key hospital standard, but training is often lacking. Five years ago, we spoke with Jeanette Ives Erickson, RN, DNP, FAAN, about a new and exciting innovation in at Massachusetts General Hospital (MGH) – an initiative that designated 12 Innovation Units, where a philosophy of relationship-based care could be safely tested. This March, we checked in to see how the initiative has fared. Solutions Spotlight Give your nurses the confidence and skills they need to think independently and display high levels of clinical judgment. Critical Thinking in the Medical-Surgical Unit is filled with resources and assessment tools, usable by both new and experienced nurses, to build a culture of critical thinking directed toward the best interests of the patient.
This must-have book will help you: - Explain the principles of critical thinking
- Provide strategies for coaching new graduates
- Discuss creating and teaching critical thinking classes, from orientation to ongoing nurse development
- Discuss the important role played by preceptors during orientation of new employees and give strategies for encouraging critical thinking skills
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