Efficient staffing doesn’t mean heartless care

Do more with less. Run lean. Cut costs. Thrive in change.

These expressions and sayings have been said so many  times over the last decade that they’ve become health-care clichés, but that doesn’t mean that they don’t strike fear in the hearts of hospital clinicians.

“Efficiency” and “good for the bottom line” tend to be synonymous with layoffs, downsizing, and other strategies that aren’t exactly people friendly, but one hospital CFO says that, done right, efficiency works in everyone’s favor. “I know this is weird coming from a CFO, but I’m genuinely not looking to cut staff, and I’m not looking to take time away from the patients’ bedside. What I am doing is asking how I can give [clinicians] more time to do things that are adding value to our patients,” says Andrew Wampler. He is vice president and chief financial officer at Pardee Hospital in Hendersonville, North Carolina. In a recent interview, he spoke about how efficiency can benefit everyone in the hospital.

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