Elevating customer experience through AI

Actionable Analysis

Elevating customer experience through AI

Helen Yu

Here's how you can pair machine learning and AI to transform how your company delivers customer experience and satisfaction

How to use contextual customer feedback to become a truly customer-centric organization

Cyril Coste

Customers appreciate surveys when there is context but how do you ensure there are no lags and loopholes? Read more

Advanced Email Marketing

Why helpful marketing should outlast the pandemic

Kath Pay

International Bestselling Author, Kath Pay dissects the concept of helpful marketing and how this customer-centric approach has helped brands see positive outcomes in their marketing strategies Read more

Content & Experience

How content really works for business: the operating models of content and more

Robert Rose

A rare, in-depth discussion on content's role in business that senior leaders need to be having with their teams in order to expand in digital Read more

Digital Leaders

Gen Z, cancel culture, and value shifts: how brands can thrive in 2021

Edwin Boadu

With an estimated online shopping power of up to $143 billion, Gen Z consumers predominantly disengage with brands on the basis of ethics and poor digital experiences - here's a guide to help you decode their minds Read more

MarketMuse

MarketMuse provides personalized AI-powered insights for organizations to create predictably better content and improve organic performance. Read more

Digital Advertising

Magic Quadrant for DXP

A DXP can provide optimal digital experiences to a variety of constituents, including consumers, partners, employees, citizens and students, and help ensure continuity across the full customer lifetime journey. Download now

Digital Transformation

Introducing the Interactive Voice Experience

An interactive voice experience is any conversational brand engagement that takes place through voice-first technologies. That could be a smart speaker app, a mobile chatbot, or even an interactive ad on a smart mirror or IoT workout device. Download now

ClickZ Daily: May 13, 2021

Actionable Analysis

Actionable Analysis

Advanced Email Marketing

Content & Experience

Digital Leaders

Featured Tech Talk

Featured Reports

Digital Advertising

Digital Transformation