Consumer Technology Association predicts future of tech industry post-pandemic; pandemic could shift tech support industry to telecommuting
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Employee expenses are skyrocketing and changing due to the coronavirus pandemic

Here's how global expenses related to COVID-19 have shifted since the start of the outbreak, according to AppZen.

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Consumer Technology Association predicts future of tech industry post-pandemic

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Facebook Messenger: A cheat sheet (free PDF)

Facebook Messenger was launched as a private instant messaging feature in 2008, and it has evolved into a standalone app used by more than 40 million businesses to communicate with their customers. Those businesses are clued into another important Facebook Messenger statistic: It's used by more than 1.3 billion individuals (according to Facebook). That's a lot of people within arm’s reach for customer service, marketing messages, and other communication.

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Cybersecurity: Let's get tactical

The sophistication, frequency, and consequences of cyberattacks continue to evolve and grow. Private companies and public agencies alike must adapt their security techniques, strengthen end-user training, and embrace new technologies like AI- and ML-powered defenses.

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