Library Leaders' Safety Summit: Continuing the Conversation

Thursday, February 8, 2024

Why take this course: Explore practical ways leaders can help create safer libraries by supporting mental health issues, building community partnerships to support safety, managing crisis communications and frontline support, and more.

Who should take this course: This course is for public and academic library leaders, safety and facilities heads, and other stakeholders invested in maintaining library safety.

Creating Safer Libraries: Foundational Tools for Librarians and Frontline Staff

Thursday, March 7, 2024 

Why take this course: Learn trauma-informed practices for de-escalation and conflict in order to promote safety in your library and classroom. Librarians often have to be mediators in moments of high tension. This course will equip you with tools to respond to security issues, file incident reports, resolve conflicts, intervene as a bystander, and more to ensure you are prepared in these moments. You will also learn how to establish restorative justice practices so that you can approach safety from an equity lens.

 Who should take this course: This course is for librarians and frontline staff to equip you with tactical safety strategies on the ground as you navigate safety risks, high tension, or conflict in the workplace.

Strategies for Managing Conflict with Colleagues and Patrons

Tuesday, March 12, 19, 26, 2024 

Why take this course: Learn foundational strategies for conflict management at work, both internally with colleagues and externally with patrons. You will learn tenets of cultural humility regarding language, as well as de-escalation techniques and how to assess your own communication and conflict styles in order to bring self-awareness into all situations. This interactive, online course will provide you ample opportunities to workshop real-life challenging scenarios with peer groups.

 Who should take this course: This course is geared toward public-facing librarians and staff; however, all levels of librarians, including managers and directors, will benefit from learning how to work with difficult people.

Trauma-Informed Librarianship: Centering Relationships and Care

Thursday, April 11, 18, 25, 2024 

Why take this course: Develop a deep understanding of trauma-informed practices and how to apply them for patrons, staff, students, colleagues and yourself. This course will explore trauma-informed librarianship in both internal and external contexts so that you’ll learn how to engage with and support patrons affected by trauma while also taking care of yourself and setting healthy workplace boundaries. You’ll also learn how to contribute to a trauma-informed work culture.

 Who should take this course: This course is geared toward public-facing librarians and staff; however, all levels of librarians, including managers and directors, will benefit from learning how to create trauma-informed library cultures. 

How to Apply Restorative Justice in Your Library

Tuesday, April 30 & May 14, 2024 

Why take this course: Learn the foundations of restorative justice from a library perspective. You will learn how to lead peace circles, how to initiate communication about an incident, and how to facilitate ongoing relationship repair and accountability from those who have caused harm. 

 Who should take this course: This course is for librarians of all levels who have a new or emerging understanding of restorative justice practices. 

Join as a Group 

Group Rates

Our courses are perfect for your team! Group rates available now!

Request a discount for groups of 3 or more and work with your colleagues on a project for your library.

Purchase 15 or more registrations and apply them across multiple courses.

Credit Packages

Buy now, decide later! Plan for the year by purchasing course credits.

Purchase packages of course tickets that you can allocate to your staff as needed and apply to our full roster of courses.