Etsy Payment Error Impacts Sellers, Thanx Digs Into Loyalty, Tipping In Bitcoin Via Twitter? | | | | | | | | | | | | | Why Big Brands Can’t Create Loyalty Without A Clear Vision Of Their Customers | | Brands in retail and restaurants are aware they have to create personalized experiences to drive consumer engagement and loyalty. The challenge brands face, Thanx Founder and CEO Zach Goldstein tells PYMNTS, is similar to the challenge faced by Tommy Bahama restaurants, which recently partnered with his firm: defragmenting technology tools so the customer-brand relationship is smooth, seamless and sustainable for both sides. | | |
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| | | Digital Ticketing Platforms |
| | | | | Why Flexibility's The Ticket For Online Festival Booking Platforms | | Concertgoers frequently don’t consider booking accommodations and transportation months before attending a music festival, which has compelled some digital ticketing platforms to design their offerings to fill this gap. U.K.-based Festicket enables consumers to buy festival tickets, with the option to book event packages on the spot or at a later time. The platform’s CEO Zack Sabban explains how and why flexibility is the ticket to serving concertgoers online before bands take the stage. Read More... | |
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| Restaurant Readiness Index |
| | | | | Why QSRs Are Upping Their Digital Game | | Would consumers be more willing to dine at a quick-service restaurant (QSR) that serves up food fast complemented with digital innovations? The latest PYMNTS Restaurant Readiness Index finds that 62 percent of QSR customers would be more likely to visit establishments with a healthy side of tech enhancement. These are some of the ways that QSRs are rolling out ordering and payment options for the digital age. Read More... | |
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| | | | | | Digital Disbursements In Unexpected Markets | | Digital disbursements are showing up in unexpected markets — from boat rental sites to sports betting platforms — after aiding in the expansion of the gig and sharing economies. How are these solutions creating opportunities in new ecosystems, and how can the growth of real-time payment solutions inspire their further adoption? Read More... | |
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