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Effective patient access management and training

The Complete Patient Access Handbook is a comprehensive, all-in-one guide to effectively operating a patient access department.

This resource outlines specific tactics and strategies for developing a patient access staff training program, including best practices for mentoring and incentivizing patient access staff, as well as tips for holding staff meetings and ensuring employee satisfaction.

Also included is an in-depth look at performance evaluations, attendance, and accountability.

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MAGNET(TM), MAGNET RECOGNITION PROGRAM(R), and ANCC MAGNET RECOGNITION(R) are trademarks of the American Nurses Credentialing Center (ANCC). The products and services of HCPro are neither sponsored nor endorsed by the ANCC. The acronym "MRP" is not a trademark of HCPro or its parent company. HCPro is not affiliated in any way with The Joint Commission, which owns the JCAHO and Joint Commission trademarks, the Accreditation Council for Graduate Medical Education, which owns the ACGME trademark, or the Accreditation Association for Ambulatory Health Care (AAAHC). HCPro is not affiliated in any way with the Institute for Healthcare Improvement (IHI).