Working with Older Adults Classes Evidence-supported knowledge with real-world examples, tips, tools and resources. Do you view your career as a competitive product with features, benefits, and liabilities - all waiting to be improved upon each year? Are you differentiating yourself from the competition and creating your personal brand? Becoming a Certified Senior Advisor (CSA)® is a key first step in increasing your visibility within the older adult market. The Working with Older Adults course gives professionals practical, multi-disciplinary knowledge, tools and resources to help them serve older adults more effectively. Students who enroll in this course will be better able to: - Help clients know what to expect and plan for as they age.
- Make clients aware of questions they should consider to make their best decisions.
- Improve the quality of interactions and communications with older adults.
- Answer client questions and guide clients to services and supports.
- Determine when to help and when to make a referral.
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