In 2017, companies conducting business online lost 1.5% of revenue to false positives. False positives (a.k.a. false declines or sales insults) refer to transactions turned away due to suspected fraud, when it would have in fact been a legitimate order. Often overlooked, false positives can have a major impact on a merchant’s revenue. Complete the survey to contribute and learn about industry-specific benchmarks for navigating the complexities of false positives. All participants that complete the survey will: - Be entered for a chance to win 1 of 5 $250 Mastercard gift cards
- Receive an advance copy of the results and analysis, free of charge
- Better understand the strategies of other merchants to reduce false positives
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