It brings attention to the need for greater workforce diversity, particularly at the senior executive service level.
 
Federal Insider
 
 
‘Institutionalizing Hiring Excellence’ is next new plan to improve federal employment

A sign stands outside the Theodore Roosevelt Building, headquarters of the U.S. Office of Personnel Management in Washington. (Andrew Harrer/Bloomberg News)

It’s easy to be skeptical when the Office of Personnel Management (OPM) releases yet another plan to improve the federal hiring process.

Former OPM director John Berry hadn’t been in office three months during the first year of the Obama administration when he deployed “SWAT teams” and “wolf packs” to help agencies “identify and analyze barriers to efficient hiring.”

A few years later, Berry’s successor, Katherine Archuleta, had a new action term, REDI, for her Recruitment, Engagement, Diversity and Inclusion Roadmap initiative “to help managers untie hiring knots and eliminate barriers to recruitment and hiring.”

Now comes a new move, launched without a catchy name or even a news release. This latest effort, aimed at “institutionalizing hiring excellence,” was outlined in a memo to agencies from Office of Management and Budget Director Shaun Donovan and acting OPM director Beth Cobert.

“My first reaction — same old stuff!!!!” said an email from Gail Lovelace, a former chief human capital officer for the General Services Administration. But after getting into the detailed, 18-page memo, she applauded OMB and OPM for realizing that hiring is not “just an HR issue,” but one that should involve all managers.

“This memo forces continuous improvement actions,” she said. “And that’s good.”

Other outside experts agree — this plan can make a difference.

It brings attention to the need for greater workforce diversity, particularly at the senior executive service level. Charts in the report show that women are just over one-third of senior executives and that Latinos are only 4.4 percent, each significantly below their populations in general. At 11.4 percent, African Americans are much closer to being equitably represented in the top civil service slots.

Gilbert Sandate, chair of the Coalition for Fairness for Hispanics in Government, had strong praise for the memo before adding: “What is missing, or has not been adequately addressed, are strong accountability measures to ensure that the improved hiring practices result in a diverse workforce that reflects America. This has been an important goal for President Obama, yet it has proven to be as elusive for his administration as for so many others.”

Wanda V. Killingsworth, president of Federally Employed Women, noted “obstacles … that hinder equal employment opportunities for women” but also pointed to a hiring system “that is exceptionally long and cumbersome, which leaves the agency short-staffed, the employees under stress and the work terribly backlogged.”

ADVERTISEMENT
 

Before issuing the memo, the administration conducted hiring forums in 22 cities with more than 3,000 supervisors and human resources professionals. The result was a collection of “practical solutions that have been proven in federal agencies to tackle the most common barriers agencies face in the federal hiring process,” according to Donovan and Cobert.

They outlined three “hiring excellence objectives” and seven corresponding “proven practices” including:

  • Strengthen collaboration between supervisors/hiring managers and HR specialists, by actively involving the supervisors “in every appropriate step of the hiring process.”
  • Improve workforce planning and strategic recruitment, by better use of data, diversity outreach efforts and “clear, concise and captivating” job announcements.
  • Upgrade recruitment strategies, by “effective assessment tools to evaluate job applicants.”

Getting supervisors more intimately involved in the hiring process makes sense because they “are least satisfied with the quality of recruiting and hiring services relative to other mission support functions,” according to the memo, citing surveys of senior federal supervisors. Almost one-third of hiring managers said they did not work with the HR staff on developing a job plan for an opening; 60 percent said they were not involved in recruiting for a position; and 20 percent of “hiring actions” resulted in no hire.

The memo listed five next steps, including instructions for agencies to select three or more proven practices and a high level “hiring excellence team.” The agencies were told to submit action plans to OPM. For its part, OPM will provide “a comprehensive curriculum of HR training and education,” with courses planned to begin early next year.

Sandate, a former career federal senior executive hiring official, said he has never seen “such a multipronged, systematic effort to address the federal hiring process.”

A timeline outlines a schedule of actions for agencies that includes quarterly briefings with OMB on progress toward hiring excellence.

Calling the memo’s plan “the right recommendations,” Max Stier, president and chief executive of the Partnership for Public Service, which has studied federal workforce issues, said, “Leaders in the federal government must understand that hiring great talent is one of their primary responsibilities. It’s evident that federal agencies are still struggling to attract and hire the mission-critical, diverse talent that they need to compete with the private sector.”

Read more:

[Federal hiring, fixed before, needs fixing again]

[Is federal hiring program really new or just newly packaged?]

[OPM Chief Deploys Administrative ‘SWAT Teams’ to Speed Hiring]

 

 
More from Federal Insider
Sexual misconduct has started a civil war at this federal service academy
A group of alumni of the U.S. Merchant Marine Academy are questioning the Obama administration's efforts to fight sexual misconduct.
 
ADVERTISEMENT
 
Recommended for you
 
Wonkbook
Your daily cheat sheet on economic and domestic policy from Wonkblog.
Sign Up »
 
     
 
©2016 The Washington Post, 1301 K St NW, Washington DC 20071