Book your complimentary space
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- Practical advice and tools that will enable you to achieve buy in from your wider leadership team and ways to quantify the ROI of CX.
- How to find your competitive edge by focussing on what customers really want, evaluating how your business is organised to deliver your brand promise, and uncovering areas for improvement.
- The 8 components required to create your own Value Marketing Framework and the tools to get started straight away.
- A real-life case study from Katie Fahie, Strategy Director at Rufus Leonard, which will provide you with the tools and skills you need to create competitive new experiences.
- How to use the Customer Needs Framework to transition from an internal to an external perspective, understand your customer’s motivations, identify customer needs and biases and develop more effective marketing. |
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If you have any questions or queries related to this event or our other events, please get in touch and a member of our team will get back to you.
The Festival of Marketing Team
festivalofmarketing.com
*Please note, complimentary passes are reserved for brand-side marketing decision makers and influencers. We will contact you if there are multiple places claimed by the same company. |
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Registered office at Floor M, 10 York Road, London, SE1 7ND.
Copyright © 2022 Centaur Media plc and / or its subsidiaries and licensors. All rights reserved.
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