Econsultancy Live

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27-28 APRIL 21 | VIRTUAL CONFERENCE

On 27-28 April, 40+ expert speakers and 600+ senior marketing professionals will come together to tackle your pressing CX challenges at Econsultancy Live: ‘What’s next for CX?’.

With a number of amazing sessions just announced, from brands such as; easyHotel, Vistaprint UK & Ireland, Starling Bank and more, attendees will gain valuable insights that will help guide their brands through 2021 and the years to follow.

Save £39 by purchasing your Early bird pass today and join your peers for 12+ hours of unrivalled CX learning. For more information, download the delegate pack, which contains a selection of confirmed speakers, pricing and what delegates thought of Econsultancy Live in 2020.

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SESSIONS CONFIRMED SO FAR:

Retail-tainment in China with Alibaba's Tmall

Alibaba’s Mim Figueiredo will discuss how to grab the attention of Chinese consumers today and how your brand can capitalise on them.

Understanding customer needs in 2021

In this panel discussion, featuring easyHotel, Vistaprint UK & Ireland and Zurich, we hear from some brand marketers and digital professionals on how their customers’ needs have evolved over the year of pandemic.

The role of empathy in business innovation at Moonpig

Moonpig’s Head of Product Design & Research, Camila Diaz, talks to Econsultancy editor Ben Davis about their design approach and the importance of empathy in driving innovation.

Earning customer trust

Marketers have to deliver on experience to build a trusted brand. We ask experts from Tony's Chocolonely, Dyson, and Starling Bank, what it takes to earn that trust. How do we imbue customer experiences with humanity? What does it mean for data and privacy?

VIEW THE AGENDA AT A GLANCE

Take the first step to improving your brand's CX by getting your Early bird pass today and joining us on 27-28 April.

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