FIS, Global Payments eyed merger, Digital body language used to fight fraud, Shake Shack AI takes ordering to the next level |  | Burger Intelligence: Shake Shack AI Takes Ordering, Customer Experience To The Next Level Fast-tracking digital investments has not only become a priority for QSRs during the pandemic but a necessity, says Steph So, head of digital experience for Shake Shack. So details how the burger chain is eyeing artificial intelligence and machine learning to optimize its payments experience and boost its ordering and pickup capabilities in the latest Order To Eat Tracker. |
PYMNTS TV: Loyalty and Rewards |
Digital Payments In A Digital World Playbook |
Freelancer.com On Why It Pays To Think Local From supporting NASA missions to building marketing campaigns, employers worldwide are tapping freelancers to bolster their businesses. But this new zest for ad hoc work means firms are facing steep competition when it comes to nabbing talent. In the Digital Payments In A Digital World Playbook, Freelancer.com’s Christopher Wong explains why it pays to think local when hiring – and paying – freelancers. |
ACAMS: Biden Administration Faces Challenges On AML And Cybercrime Although the pandemic will be Job No. 1 for the Biden administration, confronting cybercrime on a global geopolitical stage is also urgent. Dr. Justine Walker, head of global sanctions and risk at The Association of Certified Anti-Money Laundering Specialists, tells Karen Webster that although they might mull sanctions against Russia and other epicenters of hacking and financial crimes– the real challenge first lies in following the money. |
| KLW Commentary | Is It Time For Apple Pay To Let Others Access The iPhoneâs NFC Chip? Apple wonât let any wallet but Apple Pay access the iPhoneâs NFC chip to make contactless purchases at a terminal in a store â it says â because of security concerns. Critics scoff and say that itâs stifled innovation and prevented consumer choice. Karen Webster says itâs also hurt Apple since itâs taken Appleâs eye off where the payments puck is heading â changing how the 110 million digital-first consumers in the U.S. now want to buy, not just how they pay. Especially since not many consumers are using Apple Pay at the physical point of sale in the U.S. â even during the pandemic. | | |
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