| Fiserv to buy Ondot, GoCardless raises $95M, SMBs optimistic on surviving COVID-19 | | | Subscription Bundling Study |
| Study: 69 Percent Of Consumers Say They Want Subscription Bundles Consumers love their subscriptions, but for all the benefits subscriptions unlock, managing and paying for multiple services is now a source of friction and fatigue â and if given the chance, 69 percent of consumers say theyâd sign up for subscription bundles (and even pay more) to simplify the experience. |
| Walgreens Fights Promotion Abuse With Digital Tracking Promotions are a boost to retailers looking to engage consumers and bait for fraudsters looking for a quick and easy scam. This monthâs Digital Fraud Tracker features Luke Rauch, vice president of customer experience at Walgreens, who explains how digitizing promotions helps retailers track and verify promotions and prevent bad actors from forging coupons. |
| Grocers Rush To Reinvent Themselves Almost 20 percent of U.S. consumers have switched from in-store grocery shopping to online purchases, and much of that shift will stick even after the pandemic fades. Debbie Guerra, executive vice president of merchant and fraud solutions at ACI Worldwide, tells PYMNTS that means touchless payment options will be tablestakes for grocers going forward. |
| Pandemic Brings Digital Angle To Corporate Incentives And Loyalty Programs COVID-19 has made handing out physical gift cards to loyal customers as impractical as taking the sales team to Las Vegas as a reward. Nat Salvione, chief commercial officer at digital rewards and loyalty provider Tango Card, tells PYMNTS that eCards are a welcome replacement, especially for services consumers heavily use right now, like DoorDash or Uber Eats. |
| Podcast: Commercial Cards |
| | PYMNTS TV: Small Business | | Main Street SMBs Wax Optimistic On Surviving The COVID-19 Age Resilience has been put to the test in 2020, and small businesses have shown the world what the word really means. Tune in to hear how Charlie Yi, CEO at Zoku Sushi, and Tamekah Bost, owner at The Better Box, put everything on the line this year, and told Matt Baker, Visaâs head of U.S. small-business solutions and Karen Webster how payments innovation will play a critical role in their digital-first 2021. |
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