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A decade after their introduction, OPPE and FPPE standards still stump seasoned medical staff and quality teams. For more recent entrants to the field, cultivating a practical, yet meaningful professional practice evaluation program can seem all but impossible.
Hired into a brand-new medical staff quality specialist position, and with no previous experience in medical staff services, Raechel Rowland, RN, BSN, LSSGB, faced the daunting task of overhauling Ascension Borgess Health’s existing OPPE and FPPE processes to step up compliance with Joint Commission standards, improve practitioner performance and engagement, and enhance the overall patient experience.
In this 90-minute webinar, Rowland reveals how she leveraged this outsider’s perspective to learn the ropes of OPPE and FPPE, identify improvement opportunities in Ascension Borgess’ existing processes, and rally colleagues across disciplines to completely transform the Michigan hospital’s approach to professional practice evaluation. Joining her is Larry Carpenter, the facility’s resident Lean Six Sigma guru, who helped Rowland distill key findings from her preliminary gap analysis into a range of organizational and process improvement tools, including an A3 diagram, current and future state maps, a cycle time algorithm and escalation process, and a root cause analysis. |
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Purchase this webinar or any other upcoming webinar and
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