Forrester Research | In case you missed it, Forrester Research published its market research report titled “Best Practices For Software-As-A-Service Operations.” It does a great job describing the current IT landscape and the key challenges organizations face around multi-SaaS environments — something that every digital workplace can now relate to. Here, we'll explore a few of the takeaways from the report.

BetterCloud Monitor | In prior Insight Alerts, we discussed trends in SaaS usage, visibility in the SaaS environment, and how CASB users differ from SaaSOps users. In this last Insight Alert based on our 2020 State of SaaSOps report survey data, we explore IT onboarding trends and how SaaS management and SaaSOps platforms make a difference.

ZDNet | As ZDNet's Mary Jo Foley reported in July, Microsoft is gearing up to release a virtualized Windows PC experience under the Cloud PC brand, offering customers a way to use their own machine as a type of thin client that can access a remote Windows desktop and use software like Microsoft Office.

ITProPortal | Despite almost eight months having elapsed since the start of the pandemic, many businesses around the world are still failing to secure remote workers effectively. Polling 250 CTOs for the report, STX Net claims more than half (51 percent) don’t have a Bring Your Own Device (BYOD) policy and, among those that do, 13 percent do not use multi-factor authentication.

OnMSFT | We noted that video calls are where you’re likely spending most of your time when using the Microsoft service. However, there are also chats to consider too, as it is one of the other core features of Microsoft Teams. That’s why, today, we’ll be revisiting our series of best practices for Microsoft 365, and covering chats in Teams.

MakeUseOf | Full proficiency in Microsoft Office demands the use of keyboard shortcuts. Although there are plenty of built-in keyboard shortcuts for Microsoft Excel, for the best workflow you usually need to edit or customize those shortcuts to better fit your needs.

Google Workspace Updates | Starting November 16, 2020, new rooms created in Google Chat will be unthreaded by default. Today, conversations in rooms must be grouped into threads. This change introduces a simpler type of conversation, without threads—giving you greater flexibility in your discussions.