Operating with Data: A Surgeon Helps Patients with Statistics and Scalpel

Even though we know healthcare needs to be delivered more effectively and efficiently, many healthcare professionals have been reluctant to try data-driven quality improvement methods. When David Kashmer, chief of surgery for Signature Healthcare in Brockton, Mass., first began using data to improve what happens in the operating theater, he met resistance and doubt. Ten years later, Kashmer continues to use simple statistical analysis to yield big improvements in patient outcomes—and his skeptical colleagues have become believers. In this Q&A, Kashmer discusses the misconceptions, current issues, and future trends affecting the use of data to improve healthcare quality.

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