Colleague,

Check out our latest resources! 

Healthcare’s New Normal: Transforming How You Connect with Patients During COVID-19 and Beyond 
Sponsored By: Intrado

Organizations are experiencing three distinct stages brought about by this severe and wide-reaching healthcare crisis: reacting, reopening, and ultimately recovering. Read Intrado’s new eBook to discover how to transform healthcare experiences to meet today’s challenging environment.

HealthLeaders Innovation Exchange: 3 Big Ideas 
Sponsored By: IBM Watson Health & Optum

For health systems, hospitals, and physician practices, innovation has been critically important during the COVID-19 pandemic. The HealthLeaders Innovation Exchange included three big ideas about innovation during the coronavirus pandemic.

How Messaging Is Reshaping Patient and Member Experiences 
Sponsored By: TTEC

Inspired by the pandemic, widescale telehealth finally broke through in 2020. Beyond video chats, healthcare organizations are now using messaging apps to re-create the personal nature of in-person visits with the scale of a large contact center team. Download, read, and share this strategy guide and learn

Getting Better Financial Outcomes from Your Workforce Management Strategies 
Sponsored By: API

Based on a survey and interviews with healthcare finance executives, this white paper “Impacting Financial Outcomes with Workforce Management Initiatives” provides insights and success stories for turning struggles into strengths.


Sincerely,
The HealthLeaders Editorial Team