AI Customer Service; Low-Code Strategy; Post-Pandemic AI Plan

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April 05, 2021
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FTD's CTO Powell on Transforming and the Next New Normal
One year after joining the 110-year-old company, Powell talks about the floral ecommerce retailer's revamp of its infrastructure.

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AI at Your Service

Here's how artificial intelligence in customer service optimizes employee and customer experiences.
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HealthBridge's Low-Code Strategy to Process Medical Claims

Developing applications fast while working with HIPAA-compliant data meant finding a resource to take some weight off professional developers.
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Build a Post-Pandemic AI Strategy for Resilience, Recovery

As companies recover from the pandemic, scaling AI capabilities across the organization can bring the agility and speed demanded to stay competitive.
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Does Identity Hinder Hybrid-Cloud and Multi-Cloud Adoption?

Concerns about identity and access management in the cloud might slow enterprise migration as awareness of gaps in control are realized.
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