Good evening,

Join us next week on Wednesday, February 8, 2023, starting at 10:00 a.m. EST for the Patient Clinical Experience NOW Online Summit.

Listen to discussions that focus on improving HCAHPS scores, addressing pain points for outpatient surgery, and enhancing the non-surgical outpatient clinical experience. Speakers join us from Scripps Health, Providence, AHN Anesthesia Institute, and IU Health.

Can't make it February 8? Save your seat, and we'll send you an on-demand recording of the event.

Hope you can join us!

Best wishes,
Erika Randall
Content Manager
HealthLeaders, an HCPro Brand

From: HCPro
Sent: Tuesday, January 17, 2022, 10:00 AM
To: Erika Randall
Subject: You're Invited - Patient Clinical Experience NOW on 2/8

February Online Summit

Patient Clinical Experience NOW kicks off on Wednesday, February 8, 2023 at 10:00 AM EDT! This summit will focus on enhancing the patient experience. Mark your calendar for the event.

Discussions will focus on:

HCAHPS scores
Pain points for outpatient surgery
Enhancing non-surgical outpatient experience

Check out session information below! Not sure if you can make it? Save your seat, and we'll send you an on-demand recording of the event.

Free Registration

Session Overviews:

How to improve HCAHPS scores
Presented by: HealthLeaders
10:00 - 11:05 AM EST

Panelists:

Ghazala Sharieff, MD, MBA, Corporate Senior Vice President & Chief Medical Officer for Acute Care, Operations and Clinical Excellence, Scripps Health
Brooke Horne, Executive Director of Patient Experience, Providence
Chris Cheney (Moderator), Senior Clinical Editor, HealthLeaders

Pain points for outpatient surgery clinical experience and ways to address them
Presented by: HealthLeaders
11:10 - 12:10 PM EST

Panelists:

Jessie Monnier, Senior Director of Operations - Ambulatory Surgery Centers, Providence
Helene Feingold, Patient Experience Officer, AHN Anesthesia Institute
John Garcia, Director of Patient Experience, Providence
Chris Cheney (Moderator), Senior Clinical Editor, HealthLeaders

Enhancing the non-surgical outpatient clinical experience
Presented by: HealthLeaders
12:15 - 1:15 PM EST

Panelists:

Laura Pickett, VP and Chief Patient and Family Engagement Officer, IU Health
Debbie Burnett, Assistant Vice President of Clinical Operations, Scripps Health
Chris Cheney (Moderator), Senior Clinical Editor, HealthLeaders

Save Your Seat

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