 | | FREQUENTLY ASKED QUESTIONS |
| Hi,
You've probably seen Business Insider Intelligence content, charts and research around the web, but we realize that you don't have much time to investigate our offerings. In the course of the last few years, we've had conversations with thousands of our readers and we've answered many queries.
Here is a compilation of frequently asked questions and answers about Business Insider Intelligence that will bring you clarity about who we are, and what we can do for you.
What is Business Insider Intelligence? Business Insider Intelligence is a premium research service that empowers you to fully understand digital transformation. The shift to digital has already occurred, so to succeed now, you need to know which technological plays to make – and which to avoid. Through a variety of leading-edge reports and proprietary consumer data, we guide you through the future of your industry.
What topics does Business Insider Intelligence cover?  | Apps and Platforms Navigate the emerging app ecosystem with insight into the new strategies and platforms companies need to capitalize on mobile. |  | Digital Media Understand the audiences, platforms, and revenue models that fuel the demand, creation, and monetization of digital content, including video, audio, images, text, and social media. |  | E-Commerce Keep abreast of the key trends, strategies, and companies impacting how consumers discover, purchase, and receive products online. |  | Internet of Things Get daily updates on the "Internet of Things" ecosystem, including how businesses, consumers, and government entities are connecting their assets and objects to the digital world. |  | Payments Gain comprehensive insight on the top developments, strategies, technologies, and networks that are disrupting how value is stored, managed, and transferred from one party to another. |  | Fintech Keep up with the emerging technologies, new players, and fast-changing trends that are transforming financial services and shaking up the way incumbent firms do business. |  | Transportation and Logistics Stay ahead of the digital revolution shaping freight and B2B logistics, e-commerce fulfillment, fleet management, and the auto manufacturing business, with topics including connected and autonomous cars, ride-hailing, on-demand delivery, drones, AI and much more. |  | Digital Health Get actionable insights on the development and adoption of digital technologies disrupting the healthcare industry, including wearables, mobile health apps, telehealth, AI, and blockchain. |
What do I get as a member of Business Insider Intelligence? | | 
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- Monthly Reports & Slide Decks. Our research reports and slide decks provide key insights and analysis on the most relevant topics in the evolving digital landscape.
- Daily Newsletters. Receive our daily Briefing newsletters, delivered first thing every morning. Our briefings are designed to quickly get you up to speed on the latest overnight headlines and what they mean to you and your business.
- Weekly "Breaking Data". Our version of "breaking news," these charts and industry snapshots provide fresh, proprietary data from our BI Insiders Panel (more on the Panel shortly), along with relevant third-party statistics.
- Timely Updates. Receive our first thoughts & takeaways analyzing major announcements when major news hits.
- Charts & Data. Our charts aggregate and curate data points from hundreds of sources in order to help you understand the latest emerging trends.
- Q&A with Industry Experts. Gain exclusive perspectives from leading industry executives and thought leaders within our Business Insider Intelligence network.
- Online Research Center. Gain full access to our extensive research library containing hundreds of charts, reports and backup data, all of which are easily downloadable for your next presentation. (Available only with purchase of Premium subscription).
What sets Business Insider Intelligence apart from other research services? | | 
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- The BI Insiders Panel. By far the greatest benefit is access to our proprietary BI Insiders Panel. Composed of more than 18,000 specially selected and recruited Business Insider readers, this panel is designed to be a leading indicator of what's next in digital.
- Your expert playbook for digital transformation. Not only do we cover all the newest technologies shaking up your industry, but we also highlight how your peers are adapting to them and the challenges they're facing with implementation — so you know which strategies to adopt or avoid.
- Approachable & objective research. Our research aims to provides jargon-free, unbiased coverage of all industry players, both large and small.
- No latency. We publish real time trends & forecasts published at the speed of news. The velocity of our research is unmatched.
- Breaking analysis. Our must-read morning briefs provide timely original insights and industry round-ups.
- Easy-to-access from anywhere. We are a digital research service designed for busy, business professionals who are always on-the-go.
- Excellence in customer service. Our dedicated Research Concierge team is here to help answer your research questions, whether it's helping you personalize your email settings or finding research on topics you care about most.
What exactly is The BI Insiders Panel? Designed to be a leading-edge indicator of what's next in digital, Business Insider Intelligence panel members tend to be affluent, tech-savvy early adopters. This means that our panel of more than 18,000 members from all over the world is an especially sensitive indicator of what consumers will buy and adopt, as well as which behaviors, devices, and platforms will be the winners in digital disruption.
This allows us to deliver insights from a variety of powerful and targeted segments, including enterprise decision-makers, millennials, and more demographics—like generation, income, and device ownership.
Who subscribes to Business Insider Intelligence? Our global subscriber base ranges from leading executives at global Fortune 500 corporations to startups and entrepreneurs disrupting the status quo. Our subscribers span a broad range of various industries: Internet, Technology, Media, Telecom, Retail, Consulting, Advertising & Marketing, Entrepreneurs, Startups, Venture Capital, Financial Institutions, Corporate Banks, Investment Firms, Non-profits, Universities and Academic Institutions, and Government Agencies.
Can I try Business Insider Intelligence for free? Due to the immediate value provided to subscribers we unfortunately can't give out free trials. However, we do offer a 14-day satisfaction guarantee period on our Premium membership level. If you are not completely satisfied with the research service, you may cancel during the 14-day period, and we will issue a full refund.
Where do I sign-up for the subscription? To begin your subscription, please click here to get started.
Which membership level is right for me? Please click here to browse the different options Business Insider Intelligence has to offer.
What payment methods do you accept? We currently accept payment via credit card. For questions about using alternative payment methods, please contact biihelp@businessinsider.com.
What if I don't care about reports and just want newsletters? You may sign up for the Business Insider Intelligence Briefing membership. Please note that this option does not give you access to the Research Center, nor any of our reports, charts, or data. To get started, please click here.
What if I am only interested in only one report? While we do believe readers can get the most value out of a Premium membership, we do sell individual reports and report bundles in our Research Store.
Does Business Insider Intelligence offer Enterprise accounts for teams / groups / organizations? We offer custom Enterprise solutions for companies and organizations looking to access/share our research for multiple users. To learn more about how our Enterprise solutions can better serve you and your team's research needs, click here.
What are your terms and conditions? Please find our subscriber agreement here.
Who do I contact for any other questions? Please send us an email at biihelp@businessinsider.com or give us a call at +1 646-376-6032 anytime Monday-Friday between 9AM ET and 5PM ET. |
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