Gap’s BOPIS Bump | DTC As The Secret To Customization | Canada's Retail Slump

With less than a week until the biggest retail weekend of the year, Amazon and Walmart are planning their final line-ups to capture the consumer's whole paycheck (and then some) when the registers start ringing at the conclusion of Thanksgiving. And that meant thinking big and broad for Amazon, and dialing in on the details for Walmart. Here’s our weekly dive into the race for the consumer’s whole paycheck. Read More...

Chipotle Mexican Grill has unveiled an Alexa voice re-ordering skill for its diners, while Kroger is returning to the basics after trying to renovate too many locations and selling too many new items at once. How can diners tap into voice ordering at Chipotle, and how is Kroger dialing back its plans to revamp stores? Read this week’s Retail Pulse to find out. Read More...

Online Marketplaces Attract Consumers – And Fraudsters, Too

Hundreds of billions of dollars are lost to fraudsters. Online platforms hold attractions for consumers – and for the bad apples, too, who ply their trade through fake listings and account takeovers. The challenge for the marketplace operators is to verify listings, and to verify the buyers and sellers, too. Read More...