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CIO First Look

July 23, 2022

Gartner: Worldwide IT spending to grow 3% in 2022

Growth will largely be driven by cloud services and the data center, the research firm says. Read more ▶

Image: Sponsored by SAP: Solving Educational and Emotional Needs of Homeschoolers, Using Artificial Intelligence

Sponsored by SAP: Solving Educational and Emotional Needs of Homeschoolers, Using Artificial Intelligence

This international technology company utilized artificial intelligence to not only improve students’ skills while homeschooled, but also to meet the emotional needs of each child.

6 hot IT leadership trends — and 6 going cold

The pandemic has greatly shifted what constitutes effective leadership in today’s IT, with process and politics giving way to an intentional focus on building strong, engaged, purpose-driven teams.

Microsoft’s AI-powered contact center service takes on AWS, Google

The new cloud-based Digital Contact Center offering combines AI capabilities with features of Microsoft applications including Dynamics 365, Teams, Power Platform, and Nuance.

Image: CIOs contend with rising cloud costs

CIOs contend with rising cloud costs

The pandemic rush to the cloud has many IT leaders midway through migrations, faced with sky-high monthly bills, a souring economy, and ROI still a ways off on the horizon.

Feeding America turns to data to feed the hungry

Maryann Byrdak, the domestic hunger relief organization’s first CIO, is leading a technology transformation at the nonprofit with data and analytics at its core.

Fix the basics first: Boots Ireland CIO Michelle Kearns on implementing IT change

The first-ever CIO at Boots Ireland has taken a people-first approach to improving tech services, working with employees and learning to better serve customers.

Authentic leadership: Building an organization that thrives

Authentic leaders place their emphasis on people, values, and ethics, creating a culture of authenticity, transparency, and honesty that ensures all employees are empowered and heard.

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