Frontline staff are dealing with more challenges now than ever before and deserve support.
Learn vital skills for dealing with some of today’s most pressing issues, including book banning, disinformation, patron and staff safety, and more, all from an equity and trauma-informed lens with help from our new course, Tools and Strategies for Managing Frontline Challenges, starting Oct. 20. This online workshop and guest speaker program provides tangible ways for you to better support your community, your colleagues, and yourself, regardless of your job title or function. Learn from experts in the field while you simultaneously produce an actionable project to implement in your library - all with expert, individualized feedback. All live sessions recorded for on-demand viewing.
Want an option to extend your learning? Pair this course with its companion course, How to Build LGBTQIA+ Centered Spaces, Programs, and Services, to learn more and save more. This course is the perfect pairing with Frontline Challenges to ensure you and your team have the tools to fully advocate for targeted populations. Bundled discounts available in addition to group and early bird discounts, so register for both today!
Here are just a few of the powerful takeaways you will gain from this course. Learn how to:
Recognize and reframe misinformation
Teach key information literacy concepts
Manage challenges and conflicts with confidence and compassion
Advocate for your programs, curricula, collections, and services
Use communication skills to ease difficult conversations
De-escalate stressful interactions and manage conflict
Set boundaries and incorporate wellness techniques into your work life
and work with your colleagues on a project for your library.
Purchase 15 or more registrations and apply them across multiple courses.
Want to get started learning right away? Register now for any fall course and get immediate on-demand access to bonus content from past courses.
New Fall Course Features We Know You’ll Love:
Channels for community building and ongoing networking after the course ends
Live, peer working groups with expert facilitators to immediately apply and practice skills
Companion courses with bundled pricing to extend learning
A mix of 1-day intensive workshops and 3-week workshops to fit your schedule
Optional drop-in sessions highly tailored to specific library roles and functions
Our transformative online courses have given thousands of librarians the tools and vision for meaningful change. Here are just a few of the features and benefits you receive when you take part in any of our immersive online workshops:
Programming designed and led by library leaders
Live sessions (also available on-demand)
Asynchronous, facilitated classrooms
Project-based courses with individualized, expert feedback
Comprehensive supporting materials and resources
Certificate of Completion + 15 hours of PD Credit
Early-bird rates and group discounts available
Here’s what one past participant said about their learning experience:
"This was a fabulous learning experience, and the information was timely and relevant. The speakers provided so much depth to course. Completing an audit of our collection was eye-opening. We were able to identify with real numbers what areas of our collection could use more focus to add diversity. I highly recommend this course!"
-Amanda DeKnight, Library Director, South Park Township Library
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