View in browser 
Advice and Support with decorative image
 
Dear customer,

If you’re receiving this email but you don’t work in payroll or HR, please pass on this message to the right person.

We know how time consuming it can be when taking on new employees. We’re sharing our top payroll tips to make your onboarding easier, getting new staff on the right pay sooner so you have less tax questions to deal with.

Ask your new employee to complete the digital starter checklist

Completing the digital starter checklist helps you set up your new employee accurately on the payroll, even if they haven’t received a P45. Asking them to complete this at the same time you ask for their bank details will help you to get the information, as they’re already in 'task mode'.

Get your starter declaration code C employees on the right tax code

you should always ask your employees to complete the starter checklist, if this shows your employee should be on starter declaration code C, use the tax code BR
if your employee is unable to complete the starter checklist and hasn’t received their P45, use starter declaration code C and the tax code 0T – this is a temporary tax code, which we will update once we have the relevant information on our records to provide a new tax code

Enter accurate personal details in your payroll

Make sure to:
enter their full, official forename(s) and surname, in the correct order – include their middle name in full, if they have one
never use a default National Insurance number – if your new employee doesn’t know theirs, they can easily find it using the HMRC app
include the day, month, and full year of birth (for example, 05/05/1985)
check these match official documents – like their passport

Promptly issue P45s when your employees leave

This helps to get them on the right pay sooner in their new role.

For more information, check out our employer and employee help cards.

Additional support for your new starters 

With the free HMRC app or online account, your employees can have their Pay As You Earn (PAYE) and tax information at their fingertips. This means they can take control of their money and tax. With the app they can:
check their pay before it even lands in their bank account
view their tax code, with a personalised explanation of what this means
claim a tax refund if they’re owed one

Your employees can download the HMRC app from Google Play or the App Store.

Yours faithfully
HM Revenue and Customs

 
 
 

HMRC’s help and support email service 

Manage help and support emails in our email portal.

Unsubscribe from all help and support emails.

HMRC app – you can download the HMRC app on your mobile to get information about your tax, income, tax codes, National Insurance and any benefits paid by HMRC. Find out what the app can do and how to download it on GOV‌‌‌.UK.

Stay safe online – for more information, please search 'avoid and report internet scams and phishing' on GOV‌‌‌.UK.