Dear customer,
Does gathering information from your new employees slow down your pre-employment checks? Your new recruits can find their 5-year employment and income history in the HMRC app and online. They can then share this with you as part of the onboarding process to get into their new role faster.
This is the quickest and easiest way for them to access their employment details from HMRC. You can accept the digital version as confirmation of previous employment from your recruits as part of your security and employment checks.
Why this matters
If you ask your new employees for their employment and income history, they will often call HMRC to request it. We then send the information by post, which can take up to 15 days and slow down your recruitment process significantly.
However, they can access their employment information in the HMRC app and online instantly. Your new employee can download and send you the digital version or print a copy to share with you at the time you need to see it.
What other helpful information can be found in the HMRC app and online?
Your new employees can find a fully accessible PDF version of their National Insurance confirmation letter quickly and easily in the app and online. They can even store a digital version of their National Insurance number card to their phone wallet – so they never have to search for their National Insurance number or confirmation letter again.
In the HMRC app and online, they will have their Pay As You Earn (PAYE) and tax information at their fingertips – including a personalised explanation of their tax code. This means they can take control of their finances and find answers themselves when things change – reducing the number of pay related queries you’ll get.
What your employees need to do:
| | • | they’ll need to download the free HMRC app from the App Store or Google Play Store | | • | they’ll need to follow the instructions on screen to complete the set up – users will be asked to sign in. If they’ve not already got an account, they’ll need to have their passport or driving licence handy to sign up | | • | they’ll need to sign into their account the first time they use the app, but after that they can select facial recognition, a short PIN or choose to use their fingerprint to sign in quicker
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If they don't already have an ID and password, this can be created on the same sign in page. Alternatively, they can search 'HMRC online account' on GOV.UK.
How to access the digital version of employment and income history
In the free HMRC app:
| | • | once open, the app will show your personalised 'Money' screen – select the 'Pay As You Earn (PAYE)' section | | • | select 'other tax years or employment history' and scroll down to see the 5 previous years
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Alternatively, it can be accessed by signing into the HMRC online account and selecting 'Pay As You Earn (PAYE)' then 'view and print Income Tax and Employment History'.
You can also access other key employment information (including your tax code) in the PAYE section.
Yours faithfully
HM Revenue and Customs
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Stay safe online
For more information, please search 'avoid and report internet scams and phishing' on GOV.UK.
HMRC app
You can download the HMRC app on your mobile to get information about your tax, income, tax codes, National Insurance and any benefits paid by HMRC. Find out what the app can do and how to download it on GOV.UK.
HMRC’s help and support email service
To make changes to your topic subscriptions or to unsubscribe please go to our email portal or click on the link below. Please note, by unsubscribing from this service you may continue to receive emails from other HMRC services.
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