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| | | | | | Give Me The Worst Digital Travel Experience in the World (Said No Customer Ever) Posted by Michael Becker on Thursday, November 30, 2017 My family is currently in the process of planning a cruise to the Eastern Caribbean. Like 60% of leisure travelers, we will make our plans online. And also like the majority of travelers, our expectation when planning this Caribbean getaway is that the research, booking, travel, and even post-trip process provides that “little something extra.”... Read more » | November 2017 Benchmark: Holiday Marketing Success Goes Beyond Customer Acquisition Posted by Alex Timlin on Tuesday, November 28, 2017 Each month, we like to provide you with some insights from our own customer data to help inform your marketing strategy. As we’ve talked about in previous reports, many of the most successful global brands are looking at how they can generate revenue year-round, with less peaks and troughs in monthly performance – and less... Read more » | |
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