| Three Hurdles Platform Marketplaces Must Clear To Survive (And Thrive) Over the last decade, the marketplace model has changed the face of transportation, hospitality, commerce and eCommerce, among many other verticals. Today, approaching the turn into the 2020s, Yapstone Executive Vice President and Chief Product & Technology Officer Sanjay Saraf tells Karen Webster, platform businesses are at an inflection point where some will thrive, while others fade. He explains the three things these successes all have in common â and what else theyâll need to get around the bend. |
| Why The 2020s Will Be The Logistics Decade Consumers are increasingly demanding fast, efficient deliveries of a growing number of products, beyond food and the Amazon Prime ecosystem. Guy Bloch, CEO of delivery logistics platform Bringg, tells PYMNTS about meeting these expectations for on-demand, instant delivery for all types of products â including furniture and medications. He says whatâs happening with logistics now will shape payments and commerce well into the 2020s. Hereâs why. |
| How Humans And Machines Can Join Forces To Catch Payments Fraud The drive toward automation in dispute management can have several advantages: flagging suspicious transactions for greater scrutiny, while letting âgoodâ activity proceed toward seamless eCommerce. PSCU Chief Risk Officer and CU Recovery President Jack Lynch, along with NICE Actimize General Manager Justin McLean, tells PYMNTS why credit unions need artificial intelligence (AI) and robotic process automation, bringing humans and machines together to catch payments fraud. Hereâs how they say it can work. |
| Retail’s Next Act: The Connected Window Shopper Brick-and-mortar retailers are still lagging behind in offering personalization, gamification and other data-driven consumer experiences. In the age of artificial intelligence (AI) and other game-changing tech, it’s time for a reboot in personalizing the retail experience, says Omer Golan, founder and CEO of Outernets. He discusses with PYMNTS how interactive digital displays can drive consumer engagement and loyalty — and what spontaneous, contextual retail opportunities storefront windows offer in the virtual age. |
| | Intelligence Of Things Tracker™ | | NEW REPORT: With 5G Anticipation Building, Security Threats Loom The promises of 5G include faster connectivity and more opportunity for Intelligence of Things (IoT) providers, but security threats from unregistered IoT devices and untested tech innovations loom. Thatâs why the key to securing 5G-enabled IoT moving forward is standardizing security protocols, says Sarah Tatsis, Blackberryâs vice president of advanced technology development labs. In the latest Intelligence of Things Tracker, she explains how tech, including artificial intelligence (AI), can mitigate security risks that threaten the use of 5G in the IoT ecosystem. |
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