| What Retail Can Teach Banking About Consumersâ Digital Journeys Pressure to digitize and personalize services is a transformative force in banking, Diebold Nixdorf Managing Director Michael Engel and Vice President Dr. Michael Schulte tell Karen Webster. However, to truly do this, they note, banks need to think more like retailers and consider consumer journeys to find better ways to integrate within their customersâ day-to-day lives. If banks donât, they warn, FinTech firms surely will. |
| What Does Blockchain Have To Do With The Gig Economy? Gig marketplaces are booming these days â and what they all have in common, according to Origin's Head Blockchain Engineer Stan James, is that they sit in the middle of transactions between gig workers and those hiring them. They also take a big cut. Origin wants to remove that expensive mediation from the mix and replace it with blockchain to make direct transactions possible â and new marketplaces easier to build. Will it work, though? |
| When Commerce Goes Global, Should Payments Stay Local? Though the U.S. remains a leader in eCommerce, cross-border efforts are relatively muted. Steve Villegas, VP of partner management and head of U.S. for PPRO, tells PYMNTS that U.S. merchants should offer local payment methods to international consumers, outside of traditional credit cards, to reap the benefits of global eCommerce growth. |
| | Digital Identity Tracker™ | | TRENDING: Dynamic Rules And Global Authentication Verifying the identities of new users during onboarding is only part of the authentication challenge. Many consumers â particularly younger, tech-savvy ones â want access to mobile and connected financial management offerings that provide simple, convenient experiences. In the latest Digital Identity Tracker, Tern Commerce CEO Brion Bonkowski discusses how the company uses a dynamic rules engine to keep up with changing trends in consumer â and cybercriminal â behavior. |
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