A group of 13 first-year analysts at Goldman Sachs conducted their own workplace survey, which describes "inhumane" working conditions, saying they work more than 95 hours on average each week, are subject to workplace abuse and are experiencing deteriorating mental and physical health. A statement by the company reads: "A year into Covid, people are understandably quite stretched, and that's why we are listening to their concerns and taking multiple steps to address them."

The Labor Department reports 770,000 jobless claims for the week ended March 13, rising unexpectedly from 725,000 the previous week and surpassing economists' estimate of 700,000.

Hiring, promotions and talent development are just a few aspects of work where ageism is common, in part, because of cultural defaults, writes Bonnie Marcus, who wrote a book about working women older than 50. Among the myths disproved by research, Marcus writes, are that "people over 50 aren't promotable, don't have the energy or stamina to work, or can't learn new skills."

Leaders who seek to understand people's uniqueness, emotions, needs and potential still will face tough choices, but they're on the path to success, Wally Bock writes. He lists 10 things that every person has in common in the workplace.

When a Southwest ramp agent found a lost Buzz Lightyear toy, he compared the name written on the toy's boot with passenger manifests and found the only match among the plane's passengers for that day. The toy arrived in the mail addressed to its 2-year-old owner, accompanied by photographs of Buzz on the tarmac and "a letter describing his mission at Southwest Airlines," the company said.

Need a dose of happy to cap off your week? Do not miss our Chatter story about the fantastic folks at Southwest Airlines who returned a missing Buzz Lightyear to a little boy who left the toy on a plane -- and the clever way they did it.

May we all learn to go above and beyond like this for others.

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