A Note From the Editor

Hello! We're trying out some new things in the newsletter. Most of them are design elements, but we're still eager to hear your thoughts. Reply directly to this email to let us know what you like and what you'd like to see more of in The Monitor.

While you're at it, did you know that 76% of IT pros are concerned about non-IT sanctioned apps creating security issues? Download the 2020 State of SaaSOps report to discover more insights like these.

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-Rich

What You Need To Know Today

Google Cloud chief AI scientist Andrew Moore today re-emphasized the company’s commitment to privacy and pledged not to review data enterprise customers share when training AI models or store in the cloud “without a legitimate need to support your use of the service — and even then it is only with your permission.”

via VentureBeat

As part of a continuing series, our Chief Customer Officer Rachel Orston sat down with Daniel Brundige for a discussion on the SaaSOps landscape. They covered topics including how his team has adjusted to the new reality during the pandemic, the future of automation, and how Brundige has adjusted his management style to accommodate the unique needs of his team.

via BetterCloud

Zoom to Begin Testing End-to-End Encrypted (E2EE) Calls

E2EE will allow Zoom users to generate individual encryption keys that will be used to encrypt voice or video calls between them and other conference participants. These keys will be stored locally and will not be shared with Zoom servers, meaning the software company won't be able to access or intercept any ongoing E2EE meetings.

via ZDNet

Tips & Tricks for the Digital Workplace

Boost Your Productivity by Turning Off App Notifications

Most apps we use on our devices, from social media messages to news alerts, aren’t actually time sensitive. Take a moment to consider that introductory question when you download a new app. “Would you like to enable notifications on this device?” Once you get used to fewer notifications, your answer may likely be no.

via Lifehacker