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Chargebacks

Unfriending The Friendly Fraudster

What happens when the fraudster really isn’t a fraudster at all? Noa Kalechstain, Riskified’s head of chargeback recovery, says that friendly fraud is on the rise, and so are the efforts being made by merchants to stop it from swamping their businesses. Kalechstain tells PYMNTS how merchants are fighting back, and winning.

Cashless Society

Mastercard, UAE Exchange: Building A Cashless Middle East

Many customers are left unbanked because of where they live or because how much they make (or don’t make) prevents them from getting an account. UAE Exchange CEO Promoth Manghat and Girish Nada, GM, UAE Mastercard explain how new technologies, including blockchain tech, make it possible for the underbanked to access financial products and services in this emerging economy.

#KillTheCheckout

Why Shopify Wants To Kill The Checkout

The problem with checkout — Shopfiy’s head of payments Andre Lyver told Karen Webster in a recent conversation — is that it grinds commerce to a halt — by pushing the customer through a tedious set of steps that seem almost destined to cause them to bail. Lyver explains why traditional checkout, in his view, has overstayed its welcome — and what’s taking its place.

Google Pay’s Play For Payments Ubiquity

Google’s launch of Google Pay today is neither the beginning nor the end of the tech giant’s plans for payments, according to Google Payment Corp CEO, Pali Bhat. Bhat tells Karen Webster that said Google Pay is different because it can turn any existing Google consumer touchpoint into a secure Google Pay payments credential. Think YouTube, Play, Assistant, and Chrome — then think cross-channel, cross-platform and the hundreds of millions of consumers and tens of millions of merchants that do business, today, across all of them. Then, think Amazon-challenger.

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